Merchant Policies
Customer Privacy
We are committed to preserving the trust of our visitors in our online business practices. Classic Colonial Homes, Inc. will never willfully sell, trade, rent, or otherwise transmit any personally identifiable information about customers to any third party. Personal information such as email addresses and the like, and any other information that is collected by Classic Colonial Homes, Inc., will never be shared with anyone or any other group or organization. Any and all information collected will be treated with the utmost confidentiality. We respect your privacy at all times.
Customer Security
Protecting our customers' confidential information is a priority for us. When you place an order online with Classic Colonial Homes, Inc., we collect your name, contact information, billing address and shipping addresses, credit card information, and email address, which are automatically transferred "secure socket layer" (SSL) technology. This information is encrypted and is not accessible to anyone else online. We use this information to fulfill your order and to communicate with you about it. Your order is then processed internally; no one but our order processors will have access to your information. We do not sell, trade, or rent your personal information to others. By using our Web site, you consent to the collection and use of this information by us for processing and shipping purposes only.
Payment Methods
Our shopping cart system accepts payment using Visa and Master Card. If you prefer not to pay for your purchase by credit card, we also accept money orders and personal or corporate checks. With this method of payment, you must call in your order over the phone (1-800-413-9111). In addition, the check must clear with our bank before we can ship your order. All prices listed are in U.S. dollars.
Sales Tax
We are required to collect sales tax of 5.00% on all orders being placed by customers in Massachusetts. This tax is calculated on the total of merchandise and any shipping/handling charges. However, certain customers may be exempted from this tax, please contact Classic Colonial Homes, Inc.
Shipping and Handling Charges
We can ship orders within the continental United States and Canada. Please be aware that our online checkout system calculates an estimate of shipping and handling charges for your purchase. Depending on the size of the order, distance to be shipped, and other factors, that estimated amount may be reduced or increased. We will contact you directly if there are additional shipping charges due. If the estimate is more than the total amount due for shipping, we will charge back the difference to your credit card, or issue you a refund check.
